FALLS CHURCH, VA OCTOBER 1, 2013. Kingfisher Systems, Inc. announced that the company has become a Federal and Commercial Reseller and Professional Services partner of ServiceNow, a leading provider of cloud-based Information Technology Service Management services that automate enterprise information technology operations, offering a suite of applications built on a proprietary platform to automate workflow and provide integration between business processes.
ServiceNow focuses on transforming enterprise information technology by automating and standardizing business processes, and consolidating information technology across the global enterprise. Organizations can deploy their service to create a single system of record for enterprise information technology, lower operational costs, and enhance efficiency. ServiceNow customers can use the platform to build custom applications for automating activities unique to their business requirements.
ServiceNow helps transform information technology organizations from a reactive, manual and task-oriented organization, into a pro-active, automated and service-oriented organization. ServiceNow’s on-demand service enables organizations to define their information technology strategy, design the systems and infrastructure that will support that strategy, and implement, manage and automate infrastructure throughout its lifecycle, while leveraging self-service capability. ServiceNow provides a broad set of integrated functionality that is highly configurable and extensible, and can be efficiently implemented and upgraded. The multi-instance architecture has proven scalable for global enterprises, and advantages in security, reliability, and deployment location.
ServiceNow and Kingfisher Systems, Inc. offer their product under a Software-as-a-Service and a Platform as a Service (PaaS) business model. Customers can rapidly deploy the service in a modular fashion, allowing them to solve immediate business needs and access, configure, and build new applications as requirements evolve. The service, which is accessed through an intuitive web-based interface, can be configured to adapt to customer workflow and processes. Upgrades are designed to be efficient and compatible with configuration changes and applied with minimal disruption to ongoing operations.
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